FAQs

Do you have size charts for your items? What is sizing like? 
Most of our items fit quite generously and there is no need to size up. For any queries regarding sizing please email help@claybearofficial.com where we will be able to give you tailored advice.

How long will my items take to arrive?

Current turnaround times can be found on the banner at the top of the website or on your order confirmation email.

Sometimes we incur very busy periods and at these times dispatch times may be longer. This will be announced on our social media channels.

Once your item is ready it will be dispatched. From there the usual postal times are 1-5 days within the UK and anywhere up to 28 days for international orders (although orders usually arrive within 10-14 days).

Please be aware that once items are mailed mailing times are out of ourcontrol. 

If you have any questions at any time please email us at help@claybearofficial.com

 

Will your items shrink or fade?

We only pick the very best fabrics and make sure they are the best quality. This being said in any clothing a small amount of shrinkage with the first wash is normal. This should not be very noticeable but please bear in mind.

Due to the dying processes you may find dark colours fade quicker than light. This is completely normal and to be expected.

How can I make my clothing last as long as possible?

The best way to keep your clothes looking lovely is not to let the children wear them. Okay, so that's not really an option so what can we do instead?

Always wash your items at 30° C and hang to dry. Tumble drying will cause shrinkage so we strongly advise against. Please iron on a low to medium heat.

Never iron any of our minky blankets.

Can you customise items to fit my child?

Most of our items are ready to ship meaning no changes to size can be made.

How can I contact you? 

Please contact us via email at help@claybearofficial.com or on any of our social media channels.

Does Clay Bear sell children’s swimming costumes?

ClayBear sells a range of children’s swimwear with brightly coloured, fun designs. Our children’s swimming costumes are snug fitting and we would recommend sizing up where required.

Where can I find a great-quality pram organiser?

A pram or stroller organiser is a great place to keep all the essentials whilst on the go. ClayBear’s collection of stroller organisers is compact, practical and stylish.

Where can I get matching children’s duvet covers, blankets and comforters?

ClayBear offers a range of blankets and muslin comforters with designs varying from summery floral patterns to adorable animal prints.

How should I organise my toy storage bag?

Having a practically designed toy storage bag can really help with organisation and keeping toys out of the way when they’re not being used. ClayBear offers a range of toy bags with fun and creative designs that toddlers love.

What are the best newborn socks for my child?

A great pair of newborn socks are durable, warm and cosy. ClayBear’s practical and comfortable sock collection is perfect for your little one.

What is a muslin swaddle?

Muslin is a soft, breathable and comfortable cotton fabric. Our 100% cotton muslin swaddles are available in a range of patterns and are versatile in their uses.

Where should I shop for baby gift ideas?

ClayBear offers a wide range of items that are perfect as gifts for babies. Our high-quality, practical and stylish baby clothing range is a great place to find baby gifts.

Does Clay Bear stock baby long sleeve tops?

Yes, ClayBear has a range of long sleeve tops in a variety of colours in a comfortable and practical organic cotton elastane material.

Where can I find a baby girl summer dress?

ClayBear stocks a range of baby girl summer dresses in a variety of colours and designs including floral and summery patterns.

Looking for a children’s lunch bag for starting school?

A great children’s lunch bag should be compact, easy to carry and fully insulated to keep food warm or cold for longer. We offer a range of fully insulated lunch bags in our signature ClayBear prints.

Where can I find a great nappy bag?

At ClayBear, our range of practical changing bags, with multiple pockets and alternative stroller straps, is available in a number of designs and with enough room for essentials such as clothes and nappies.

Where can I buy a quality children’s headband?

ClayBear stocks a range of super soft and stretchy headbands in a variety of colours and designs.

Should I buy a flat or wedge changing mat?

Wedge changing mats have sloped sides which can be useful as it stops babies from rolling to the side. Our range of changing mats includes wedge changing mats, travel mats and standard changing mats.