Shipping and returns

Current turnaround times can be found on the home page or your confirmation email.

All UK shipping is free on orders over £75

UK shipping usually takes between 1-3 working days once shipped. International shipping may take anything up to 28 days so please take this into account when ordering. 

Please note that any international customs and import duties are the customers responsibility.

Please be aware that any parcel returned to us due to customer error will incur a redelivery fee to resend your order to you.

If you need to exchange or return your order please contact us within 14 days of receipt of your order. We will contact you on how best to proceed. All exchanges are dependant on availability of the item when returned and must be for a like item.

If you would like to return or exchange a non faulty item return postage will be your responsibility. 

Please note we can only accept exchanges on UK orders. This does not affect your right to return if outside of the UK.

If you are sent the wrong order please contact us within 14 days or receipt of order. We will contact you with our return address and once the order is returned to us we will send your correct order out immediately. 

Any items being returned must be returned in their original, unwashed and unworn condition. If items are deemed to be washed and worn they will be returned to yourself.

Please be aware that refunds and exchanges will be processed within 7 days of receipt of delivery back to us. We are not always able to process these any quicker than this. If the item is purchased as a gift please be aware that all exchanges made will be shipped back to the original address, we cannot ship the order out to another address.